Upgrades

Upgrades are automatically available to customers who subscribe to Priority Support. To download Upgrades from this secure website, please Login and click the Download button that becomes available.

For customers who have chosen to purchase Upgrades instead of subscribe to Priority Support, we can quickly provide a quote.

Please call or email us:  800-535-0198       This email address is being protected from spambots. You need JavaScript enabled to view it.

What is Priority Support?

Computers

The computer requirements for PBS Endo are very flexible.

PBS Endo Computer Recommendations PDF

More details can also be found in the FAQs.   We are happy to work directly with your computer tech.  We can also recommend a good computer technician in your area.  Give us a call at 800-535-0198.

Backup

Please copy the entire PBS Endo folder each day to another media. We have seen offices experience flood, fire, theft, and computer failure.  Without a backup to restore onto another computer, you will not know any treatment information, who has a balance, and who is due to be seen.  

Backup Media,         Backup - Maintenance Recommendations

New Practices

The support staff at PBS Endo can help you with Practice Management questions.  You have access to real-time support professionals for workflow and practice management optimization tailored to your practice.

New Practice FAQ

Training

To quickly get PBS Endo up and running, start with the multi-media presentations on the Guided Tour CD. Then work with the sample data on your computer. If you have any questions, call our support team toll free. They can help you quickly master PBS Endo, one question or idea at a time - in your time.

Most of us learn by using software.  Our Support team help you build on your knowledge.  Compared to formal training, this approach is more effective, more substantive, less expensive, and less time-consuming. With PBS Endo, training is just not necessary.

Levels of Support

PBS Endo offers Priority Support services to customers for toll-free direct access    to knowledgeable Technical Support specialists.

If you choose not to subscribe to Priority Support, you can E-mail your question to This email address is being protected from spambots. You need JavaScript enabled to view it. or Fax to 512-260-1765. 

 Support Services and Prices

Meetings

PBS Endo - Events at the Annual AAE  Session

      Washington, DC    April 30 - May 3, 2014  

PBS Endo -  APICES

      Houston, TX    August 8-10, 2014